Last letter from child not received

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I was notified months ago that I had a letter in translation from Braulio. But it was never translated and instead changed to "n/a" on my account. Can someone check to see if we can get this letter please?
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Rachel Hoffman

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Posted 1 year ago

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Sarah, Official Rep

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Hey Rachel! I am so sorry for theĀ confusion with Braulio's letter! I was able to find out that this letter from Braulio is actually still going through translation. I'm not sure if something happened and they had to put the letter backĀ  through translation or something else, but it should complete the process for you soon. I am sorry that it is taking longer to receive this letter than you expected!

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