Last letter from child not received

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  • Updated 10 months ago
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I was notified months ago that I had a letter in translation from Braulio. But it was never translated and instead changed to "n/a" on my account. Can someone check to see if we can get this letter please?
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Rachel Hoffman

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Posted 10 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hey Rachel! I am so sorry for the confusion with Braulio's letter! I was able to find out that this letter from Braulio is actually still going through translation. I'm not sure if something happened and they had to put the letter back  through translation or something else, but it should complete the process for you soon. I am sorry that it is taking longer to receive this letter than you expected!

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