Last letter from child not received

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I was notified months ago that I had a letter in translation from Braulio. But it was never translated and instead changed to "n/a" on my account. Can someone check to see if we can get this letter please?
Photo of Rachel Hoffman

Rachel Hoffman

  • 93 Posts
  • 13 Reply Likes

Posted 2 years ago

  • 1
Photo of Sarah

Sarah, Official Rep

  • 5223 Posts
  • 1137 Reply Likes
Hey Rachel! I am so sorry for theĀ confusion with Braulio's letter! I was able to find out that this letter from Braulio is actually still going through translation. I'm not sure if something happened and they had to put the letter backĀ  through translation or something else, but it should complete the process for you soon. I am sorry that it is taking longer to receive this letter than you expected!

This conversation is no longer open for comments or replies.