Length of time for original sign up

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  • Updated 3 years ago
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I picked up a packet to sponsor a child and mailed it in two weeks ago. The check has not cleared the bank and I have not heard from Compassion yet. What is the normal time frame to get a response?
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Jill Hege

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Posted 3 years ago

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Emily

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Hi Jill! It can take up to four weeks for this process to complete when you sponsor a child at an event :). Thank you so much for choosing to change the story for a child in our program! So sorry for any confusion or concern you've had, not hearing from us yet. Rest assured that this time frame is normal and you should hear from us in the next couple of weeks! We have to wait to receive your information and then create an account for you. At that time, your donation will process and we will mail you a welcome packet with information on your new sponsorship. Let me know if you have any other questions. We're so excited to welcome you into the Compassion family and to help you get started!
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Teresa Simoncelli

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Thank you for this post. I opted to sponsor a child at a Casting Crowns concert. Looking so forward to helping her.
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Sarah, Sponsor and Donor Relations, Social Media

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Teresa, we are so happy you have chosen to use this opportunity to love on a child living in poverty and make an impact on her life! What made you pick the specific girl you did :)?
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Teresa Simoncelli

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She looks so sad. :) She is adorable. My account is not active yet. 

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