Letter

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  • Updated 2 months ago
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Was my letter for the month of August already sent out ? I’m not sure if I received it yet?
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Karen Madrid

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Posted 2 months ago

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Christina, Employee

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Hi Karen! I know you must be so excited to receive your sweet boy's new letter in the mail :). I see that his letter was completed and uploaded onto your account about two weeks ago. Regrettably, there are many variables involved with how quickly each letter is printed out, sent in the mail, and then delivered. Therefore, it typically takes about 2-3 weeks for a letter to arrive in the mail from when it became available on your online account. If you still have not received Iradukunda's letter in the mail by next week, please let us know, and we will be happy to resend it to you :). Thank you for the love you have for your kiddo and difference you are making in his life! Have a blessed day!
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Susan, Sponsor and Donor Relations, Social Media

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Karen, thank you so much for praying with us! We really could not do what we do without the prayers of the saints so thank you! There really is no difference between the print/mail and email versions. It just matters what your preference is. :) 
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Karen Madrid

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Thank you yes I received my letter in the mail
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Karen Madrid

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I also have another question? Is it possible to Make two payments for the month. $19 and the other $20.
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Shannon Massey, Employee

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Good morning Karen, 

You are absolutely welcome to make two payments a month if that works best for you. You will not be able to do this online, but you can do this by either sending checks or calling in your contributions. Sadly, we are not able to set this up as an automatic withdraw either. But, yes you are welcome to make two $19 contributions if that works better for you! :) 
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Karen Madrid

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Perfect I will call compassion tomorrow. Thank you Shannon :)

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