Letter did not download

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  • Updated 2 years ago
  • Solved
Archived and Closed

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A letter from my child is listed with a red “X” and I cannot open it... what does this mean?
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Rebecca Jackson

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Posted 2 years ago

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Photo of Grace

Grace

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Hi Rebecca,

It means that the letter was submitted and is about to be processed by the field office.
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Susan

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Rebecca, it looks like this letter is currently being translated. It should be available for you to view soon. Thank you for your patience. 

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