Letter error

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  • Problem
  • Updated 1 year ago
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Good morning,
I have not been able to open my newest letter from Bertha from 10/08.  I keep getting an error loading image message. Is this something that can be emailed to me?
Also, could I be emailed a jpeg of my new correspondent child Romeny's photo?
Thanks so much!
Photo of Lacey B.

Lacey B.

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Posted 1 year ago

  • 2
Photo of Leah

Leah, Employee

  • 471 Posts
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Hi Lacey! I apologize for the inconvenience that you are experiencing viewing letters. This is a known issue that we are currently working to resolve. Please try again at a later time. I am also unable to email you the jpeg that you have requested at this time do to the same issue. Thank you for your understanding and patience while we work to fix this problem.  

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