Letter from child

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  • Updated 6 months ago
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How can I tell if the letter I received is in translation or truly an error?
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Teresa

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Posted 6 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Teresa! If you are looking at your letters through your My Account on the website, you should see the words "In Translation" on the grey bar indicating there is a letter on the way :). You currently do have a letter from Wendpagnagde that is going through translation.
(Edited)
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Teresa

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This is what is showing when I looked tonight Date Status
05/16/2018 Cancelled
Delivery was cancelled.
05/16/2018 Has a Problem
05/12/2018 Submitted
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Madison

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Teresa, it looks like the first letters has successfully made it's way to Wendpagnagde! The other two letters are actually in translation at this time. The letter from Wendpagnagde, it has been cancelled because the page was blank. Wendpagnagde will be writing a new letter but they did send this blank letter back. I am so sorry about this! If you have any further questions, please let us know and we will be happy to assist you!

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