Letter from sponsored child "under review".

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts

Hello, it looks like I have a letter from my sponsored child (PE3850231) that is "under review" from June. This is the only other letter he's sent this year. The last one was December of last year. It has been "under review" for quite awhile. Is there something wrong with it? Also, I see a new photo of him has been updated online. May I have a jpeg of it so I can print it out? Thank you, Angie Matteson
Photo of Angie


  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Christina

Christina, Employee

  • 1382 Posts
  • 302 Reply Likes
Angie, I'm so sorry that you have not heard from your sweet Justo for a while :(. I understand how precious and anticipated our kiddo's letters are, and I know how hard it is to wait for one to arrive. The letter from Justo that is "under review" from June had an issue with it, so we asked Justo to fix it for you. Regrettably, I don't know specifically what the issue was, but please rest assured that this letter will be on its way to you soon. I have also sent an inquiry to the field office in Peru on your behalf. Our field staff will ensure that Justo is doing well, and they will ask him to write another letter. They will also see that his letter from June is sent to you as soon as possible :). It will take 6-8 weeks to receive a response from our field office in Peru. We will be in contact with you as soon as we have heard back from them. Thank you so much for all the love you have for your kiddo and thank you for your patience. 

This conversation is no longer open for comments or replies.