Letter in transit

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I have a letter that has been sitting 'in transit' since 9/13. Could you check to see if there is a problem with it please? It is from our Cristian EC011200544 . We also have one from our Nigel PE044300490 from 9/29 while you are checking :) Could you check on both of those for me? Thanks as always!!
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David Robinson

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Posted 1 year ago

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Susan, Sponsor and Donor Relations, Social Media

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David, both of these letters are currently in translation. We upgraded to a new translation software a few months ago. For this reason, you may see letters taking slightly longer to go through translation than usual. Letters will speed up again in the coming months. Thank you for your patience and grace as we adjust to this new system. 
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David Robinson

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That is good news Susan. Thanks so much for the information!

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