letter in translation

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So on my account for my girl in the Dominican republic it says there is a letter I sent to her in translation the problem is I have sent her 3 letters prior to this on why were the first three not sent? I never got this message before for the other 3 does that mean she didn't get them? I wrote when I first started sponsoring her on july 23 rd I hope she doesn't think I didn't write her till now.
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Debra Gonzalez

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Posted 1 year ago

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Madison

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Hi Debra! I do see that the letter you just wrote today did not go as smoothly or in a happy path as your previous letters did. Sometimes, some letters have to be translated and processed a bit more than others do. It could take up to a few weeks before this letter is fully processed and sent to the field office of the Dominican Republic to be sent to your child. She has received the three letters you have previously sent just fine. I am so sorry for the confusion! If you have any further questions about this, please let us know and we will be happy to help! :)
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Debra Gonzalez

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oh ok so she did get the first 3 letters ? I just started to sponsor in july so I am new to this so when I saw today it said the letter was in translation I thought maybe it should tell you that for each letter I am happy to know she did get the other letters
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Susan, Sponsor and Donor Relations, Social Media

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Debra, yes, it now looks like the letter to your girl in the DR has now gone through as well. 
(Edited)
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Debra Gonzalez

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Thank you very much

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