Letter is Missing on Website

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  • Updated 2 years ago
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Hello, I was looking through the letter history between myself and the kids I write to. It says that there have been zero letters exchanged between myself and my child HA7700156. Has she not been receiving my letters or is this just a glitch?
Thank you!
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Abby

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Posted 2 years ago

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Katherine

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Hi Abby! I'm so sorry for the confusion. I'm sure that was a little alarming for you! It is indeed a glitch with our system and your letters are being sent to your sweet sponsored kiddo! Our tech team is working on correcting the issue. Thank you so much for writing letters to your kiddos and being encouraging to them!

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