letter not translated in original letter and unable to view online

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  • Updated 10 months ago
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Archived and Closed

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i received a letter from my sponsor child in the mail and there was no translation, i normally wouldn’t mind because i could just use translate but i can’t use translate for Thai. i also am unable to view the letter online, either on the app or on a computer
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lilli

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Posted 10 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Iilli, I sincerely apologize for our error and that you received this letter with no translation. It looks like maybe this letter was mailed to you early on accident as the most recent letter from your sponsored child is still being translated. We will be sure to send the letter and translation just as soon as it is done being translated. Thank you for your patience and grace.

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