letter not translated in original letter and unable to view online

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved

i received a letter from my sponsor child in the mail and there was no translation, i normally wouldn’t mind because i could just use translate but i can’t use translate for Thai. i also am unable to view the letter online, either on the app or on a computer
Photo of lilli


  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Susan


  • 7386 Posts
  • 1594 Reply Likes
Iilli, I sincerely apologize for our error and that you received this letter with no translation. It looks like maybe this letter was mailed to you early on accident as the most recent letter from your sponsored child is still being translated. We will be sure to send the letter and translation just as soon as it is done being translated. Thank you for your patience and grace.

This conversation is no longer open for comments or replies.