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I recently received a letter from Asrat, our sponsored child in Ethiopia in snail mail but there was no translation with it. I also check in the app. All the app has is a ? And shows a letter was sent but I cannot access it. I was thinking the translated letter might be online. Do you need me to upload a copy of the letter I received? In 18 years of letter writing this was the first time this has happened. That said, I think you all are doing a fantastic job! One thought, you might develop an app that allows sponsors to take a picture of their untranslated letters and upload them with a country link that could be sent to the countries regional office for a priority translation turn around. This functionality could be built into the letter writing app.