Letter on the way?

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Hi! I have not received a letter from our SS Class' child Mayra ES7870451 in quite a while. I called the help line and was told a letter was sent in December but we did not receive it. The young lady on the phone said she would send a copy a couple of weeks ago but still haven't received it. Can y'all check on that for me. Thanks so much!!
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David Robinson

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Posted 4 years ago

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Sarah, Official Rep

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Hi David! Regrettably, I don't believe the representative you spoke with actually sent an inquiry to see if there was a copy of the letter for you. However, I am sending that inquiry for you right now! There may be a copy of the letter available at they country office in El Salvador. If there isn't, I am requesting that Mayra's project has her write a new letter to replace the one lost in the mail. I am so sorry that letter never made its way into your hands! It can take between six and eight weeks for us to hear back from the country office, but I will notify you as soon as we have that letter!

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