Letter received not translated

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  • Updated 6 months ago
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I received my first letter from my sponsored child but it was not translated. Who do I contact to have my letter translated?
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leanna

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Posted 6 months ago

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Christina, Employee

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Leanna, I'm so sorry to hear that Nelson's letter was not fully translated. Please rest assured that I have asked our field staff in El Salvador to please re-translate Nelson's letter. We will be in contact with you as soon as we receive a response within 45 days. Thank you for bringing this to our attention so we may help you. We appreciate your understanding and patience! 
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leanna

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Aw, thank you so much!! :)

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