Letter status...in translation since July 14th

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Hi everyone! . In June, I became a new sponsor of a little girl in Burkina Faso. I wrote my very first letter to her on July 14th. . As I am sure every new sponsor does, I diligently (ok...obsessively) check the app to see if my letter has finally reached its destination, leaving its "InTranslation" status far behind...
Actually...ANY other status would be welcomed...but it seems my letter is stuck in the "Bermuda Triangle" that is In Translation.
I am so excited for her to receive this letter...AND I DO NOT WANT HER TO THINK I HAVE NOT WRITTEN.I do not want her .to think she is not important. Because both are false. I did write, she is important...she is special and she is loved.
Please....if this time frame is perfectly normal then I will accept that. I'm a newbie...a very excited and passionate one! So any and all info is welcomed!!
Thank you and have a joyous rest of the summer
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karly

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Posted 2 years ago

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Jenny Kim

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I am a new sponsor in June and I just wrote my first letter on June 25th and it is still not processed yet too ;(
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Jenny Kim

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And I also sent my child's family a family gift to buy a goat, it is still not reached there yet too... I am desperately waiting to hear SOMETHING .. Anything from them...
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karly

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Right! But what's worse is that for about the first week, I was getting real time status updates....but when I returned from vacation on 8/1 and found that the status bar had not moved, nor was there a more recent date listed, I was disappointed. (IM JUST SUPER EXCITED!!) However, I figured it being the summer, people are on vacation and everything moves slower...

But now I just really would like to know what's up!!
(Edited)
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Jenny Kim

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I sent a total of 5 letters and none of the status bar had moved either. It's stuck there.
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karly

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See! I was going to do the exact same thing!! Just keep writing letters...and then I got worried if I wrote too many when the first had not yet been received...that she might not get any. So I laid low(against what my heart told me to do...write, write, write!!). I commend you! Where does your child live?
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Jenny Kim

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I heard the centers distribute letters once a month and I didnt want my child to not receive a letter. And his bday is coming up, so I sent a bday musical card as well. My child is from Ethiopia.
(Edited)
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KristenH, Champion

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Letters take 2-3 months to get through the translation process and be delivered. :) I'm sure your child will be thrilled to get your letter! Compassion is upgrading their systems to make letter delivery faster, hopefully we will see this new moving faster soon!
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karly

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UGH THANK YOU SO VERY VERY MUCH!!!!!
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karly

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That's all I needed to know! Even throughout your profoundly informative website, no where did I see an estimated time frame. All I read was that with the new system letters are received so much faster. But being a brand new sponsor, faster than what? Lol
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karly

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Thank you Kristen! I have been nothing but impressed, excited and motivated as I begin my long and fulfilling journey with Compassion. And in awe...absolutely in awe of Compassion's dedication and success.
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Sally

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Welcome to the Compassion family ladies. I began sponsoring last March and picked a second child in November. I love my kiddos. A new process was rolled out in April which was a major undertaking and one of the benefits was there was expected to be a faster turnaround time in the children receiving our letters and vice versa. There have been some bumps in the proverbial road. I believe once the process is fine tuned and all the glitches fixed it will expedite communication. For now though, there has been a bit of a slowdown. It will probably take 2-3 months for your child to receive your letter. I have some letters that have been stuck in translation since April. And then others that have gone through relatively quickly. Just keep writing each month and be comforted in knowing that your sweet child will get your letters and be blessed by them. You can expect a first letter from your child within 4 months. If you haven't , the wonderful ladies who work for Compassion and monitor this forum can request an inquiry for you.


Now about monetary gifts, it will likely take about 6 months before you hear from your child about what they bought. 3 months for the funds to reach them and then another 2-3 months for the thank you letter to reach you. I have given multiple gifts to our sponsor and correspondent kids since I began this journey and 99% of the time it takes almost 6 whole months. Boy is it hard to wait! But I LOVE getting the pictures and letters showing what they got. If after 6 months you don't get a thank you, just request an inquiry.
(Edited)
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Jenny Kim

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Hi Sally! Do you have children in Africa possibly Ethiopia? What do they usually buy when you send a family gift? I was told that the child's family will only buy livestock after meeting immediate need or if they have a land and shelter for livestocks
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Andrea Watt

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One of my boys actually built a new house with a family gift (they bought the materials and built it themselves) I got to see it when I went to visit. 
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Sally

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How wonderful!
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karly

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Good morning Sally, Andrea, Jenny, Adam, Jennifer and Kristen! Thank you all so much for responding to my post and more!! I am so new to this but what I lack in experience I make up in excited passion!! I have a 6 year old son, Noah. And although it was completely unintentional, he is spoiled. He is also healthy, happy and will never face the daily challenges my little girl in Burkina Faso faces. He will never, ever, know what it's like to wake every morning and struggle just to survive...not in the ways she does. So here I am...trying desperately to tip the scales of life, just a little, in her favor. So I am grateful for any and all information. I am also starting a Cardfunder campaign. I have vast marketing and outside sales experience and I am impressed by the simplicity of this concept.
Thank you again!!
(Edited)
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PAULIN

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Hello, hope that you are doing well, I am very thrilled for this great opportunity to humbly requesting you the help. In fact, I was born in a poor family where to find schools fees and meals are the big problems for our family. My mum struggled longtime working alone searching for us food but unfortunately she was not able to provide us school fees to accomplish our studies. We are a family of nine children with one girl. The problem that is challenging me is that our sponsor who helped me for my education passed away last 3 months ago and our grand parent who helped us passed away few weeks ago. I get government loan of school fees but the problem of registration fees, living allowance and accommodation is the big problem. I would like to request you to help me to find academic registration fees and other fees there is no few contribution.  I know that you are able and you have heart for giving. There is no few contribution because I really know that it can make change.  I really hope that through education I will change something for the community, family, country, and around the globe. 

 While I am waiting your favorite answer I thank you. I really appreciate the great and tremendous work you are going to provide with your heart of giving. 

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Paulin! I actually answered your request here :).
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Karly! It's great to see how much excitement and joy you have in your heart for this precious little girl, Bernadette :)! I am so sorry that the letter process has left you feeling discouraged though. Historically, letters have taken between two and three months  to be processed and delivered to sponsors and children. After years of feedback about sponsors having a hard time developing relationships with their kids between the long wait in letters, we decided to move to a new letter system that would allow us to process letters up to 50% faster than the old system would allow. We are currently in the transitional phase between these two systems, and have been working through many issues that have arisen with the new system. For now, letters are still taking between two and three months to be translated and given to Bernadette. This in no way means that she feels unimportant to you. These kiddos are used to letters taking that long, and I know she feels your love already simply because you chose to sponsor her! We also have Bernadette's first letter being processed as we speak, so look out for her first letter in the next few months as well. Thank you so much for loving on this sweetheart and for praying over her life!
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Jenny Kim

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Hi Sarah! Do I have Wogayehu's first letter being processed yet?
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Katherine

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Hi Jenny! Yes, Wogayehu's first letter is in process. However, it can take up to four months to get that first letter, so there will be a bit more time before you receive it. I know it can really be difficult to wait for that letter, but it will come :)!
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Jenny Kim

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I am sooooo excited! :D
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PAULIN

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Hello, hope that you are doing well, I am very thrilled for this great opportunity to humbly requesting you the help. In fact, I was born in a poor family where to find schools fees and meals are the big problems for our family. My mum struggled longtime working alone searching for us food but unfortunately she was not able to provide us school fees to accomplish our studies. We are a family of nine children with one girl. The problem that is challenging me is that our sponsor who helped me for my education passed away last 3 months ago and our grand parent who helped us passed away few weeks ago. I get government loan of school fees but the problem of registration fees, living allowance and accommodation is the big problem. I would like to request you to help me to find academic registration fees and other fees there is no few contribution.  I know that you are able and you have heart for giving. There is no few contribution because I really know that it can make change.  I really hope that through education I will change something for the community, family, country, and around the globe. 

 While I am waiting your favorite answer I thank you. I really appreciate the great and tremendous work you are going to provide with your heart of giving. 

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Paulin! Please go here to see my post regarding your request! Thanks! :)
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karly

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Hi Sarah!
Oh THANK YOU THANK YOU!!! I am trying not to short circuit my IPhone with my tears....as soon as I read that Bernadette's first letter to me is being processed...I lost it. I look at her picture everyday. I will be driving, doing dishes, or just getting ready for bed and I try to imagine what she is doing at that very moment. I imagine her in the morning, sitting outside her home in the hot sun, playing only with her imagination. I imagine her helping her parents at meal time, or I picture her right before she falls asleep...and I wonder what thoughts calm her into peaceful slumber...or what thoughts and fears many keep her awake. And... how many of those fears are real.
As I type this, my son is jumping up and down trying to get my attention(because this is one of maybe 3 times today he does not have it in full..lol). He wants to go swimming..no...ride his scooter..."wait mom I have a great plan! I will ride my scooter TO THE POOL!" Lol lol
I am grateful every summer for our little community pool!.....and again, I cannot help but wonder why Bernadette is faced with so much...why she has to fight so hard for survival...and Noah is screaming because he cant find his fav spiderman bathing suit. Well that's my cue....but I wanted to thank you for giving me the most exciting and hopeful news!
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Katherine

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Karly, I love your enthusiasm and your heart for Bernadette! She is already so real to you and you haven't even received her first letter yet... imagine how this relationship will grow as you two really start to correspond! It's going to be such a blessing for you to watch her grow and for her to grow up knowing that you love her and you are there for her. Thank you so much for opening your heart to this sweet little girl :).

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