Letter Still in Translation? | Compassion International Customer Community

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There has been a letter from my Dayana in translation for 3 months now, and I'm wondering if there is any way to check and see where in the process it is? I know the new system is taking longer than expected, but it didn't take this long with the old system. Thanks.

Hilary Hopkins

265 Posts
47 Reply Likes

Posted 3 years ago

3 years ago

Sarah, Sponsor and Donor Relations, Social Media

5100 Posts
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Hi Hilary! I am so sorry that Dayana's letter is taking this long to be processed and placed on your account. I know you are looking forward to reading this sweet letter! It is still going through the translation process. I can't give you a specific date that it will be out of translation, but it honestly should be very soon!

3 years ago

Hilary Hopkins

265 Posts
47 Reply Likes

Thank you for your quick response, I'll just try to keep being patient. Next week will be 6 months since I last heard from her, so I'm very anxious to read this letter :).

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