Letter still not translated

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  • Updated 1 month ago
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We have not heard from our child since January and now the last 2 letters are still in translation it looks like. Could you help us with this issue.
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Christine Porter Wexell

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Posted 1 month ago

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Shannon Massey, Employee

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Hi Christine, 
I am so sorry you have not heard from your sweet boy since January. However, like you said, there are two letters from him going through translation right now. They will be available to you as soon as they are finished being translated and going through the quality assurance check. Regrettably, there is nothing we can do to speed this process up, but they should be available for you very soon! :)