Letter submission

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I am trying to figure out the process as I am new. We have submitted several letters to our little girl Putri, but only the last one says in transmission. I am confused as to why the first ones were not done first as they introduce us? And I want to make sure there is not some mistake. Our letter from 8/28 and earlier September were not sent but the one from September 8th was. Thank you.
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Mary Blevins Thacker

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Mary! We have been going through a transition to our new letter system over the last few months. Several issues with the system have been discovered, which has caused us to return to manual translation of letters while we work to get the issues fixed. Because we are manually translating letters, the statuses you see on your online account will most likely not show up correctly for the next few months. I checked on all of your letters and noticed that all of them are currently going through translation except your most recent one, which just hasn't been put into the translation process yet. Rest assured that your child, Apriliani, is going to get all of your letters probably around the same time since you wrote them in consecutive days.
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Mary Blevins Thacker

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Thanks for your quick reply!! I am trying not to write too much! It is hard not to send her notes daily!! Thanks for all you do!

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