Letter wasn’t from my child

  • 1
  • Problem
  • Updated 4 weeks ago
  • Solved
I don’t believe the most recent letter I received is for me. Who can I contact to make sure this letter gets to the right sponsor?
Photo of Heather Nicole Keely

Heather Nicole Keely

  • 2 Posts
  • 0 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Sierra

Sierra, Employee

  • 213 Posts
  • 22 Reply Likes
Hello, Heather! I'm so sorry about that mix-up! We would be happy to help remedy this for you. Would you please give us your sponsor number, as well as the ID number of the child that the letter is from?
Photo of Heather Nicole Keely

Heather Nicole Keely

  • 2 Posts
  • 0 Reply Likes
Hi Sierra! Thanks for the quick reply. My sponsor number is TZ031100141 and it matches the one on the letter but the letter itself does not seem to be for me. In it the child is asking about Scott and Alex but I’ve never mentioned anyone by those names to him. Also in the original letter you can see he wrote Dear Elizabeth at the start.

Photo of Sierra

Sierra, Employee

  • 213 Posts
  • 22 Reply Likes
I see what you mean! Definitely very interesting. Thank you so much for pointing this out to us! I have sent a note to his project to ensure that he knows who his sponsor is. It's possible that another child wrote their letter to their sponsor on the stationary intended for Alfa. Either way, when we hear back from his project staff, we will let you know what they say!