Letter with an x?

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Hello, I see that my sponsor wrote a message but there is an x by the letter. I know it takes a while to translate but is it common for it to take this long?
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diana

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Posted 10 months ago

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Sierra, Employee

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Hi, Diana! Thanks so much for reaching out to us. It can sometimes take a few months for a letter to be translated and delivered, and it doesn't look like there's anything wrong with this letter at this point. It's just taking a while in the system.

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