Letters and money

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  • Question
  • Updated 3 months ago
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Don’t receive many letters no one tells me where my gift money goes. ?
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Shelly Cangemi

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  • frustrated

Posted 1 year ago

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Carolyn Warner

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I called to see what our 2 money gifts a couple of months before Christmas bought our girl. I wad told it can take up to 2 months for her to receive, and 2 more for a letterr to get to us.
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Shelly Cangemi

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Ok. I have sent money 4 times and I only been told snout 1. Just wanted to make sure she gets it.
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Sarah, Official Rep

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Hello Shelly! Carolyn is correct that it does take time for the monetary gifts to arrive at your child's center and be used, usually about two months from the time you give them. Gifts between $10 and $20 are acknowledged in the child's next letter. When you send gifts of $21 and over, the gift is acknowledged with a special thank you letter. We do allow the centers a total of 6 months from the time you send a gift to have the child write a thank you letter and get it processed and placed in your account. I do see in a letter from July 2018, Leydi mentions she bought a jacket and underwear with the birthday gift you sent. I do agree that the $25 family gift from June has not yet been acknowledged, which you should have received the thank you letter for around December. I am sending an inquiry in regards to this gift today. It usually takes about 6-8 weeks for us to receive a reply from our office in Peru regarding these gifts. We will contact you as soon as we have received a reply and the letter. These are the only two gifts I see besides the birthday gift you just sent this month.
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Shelly Cangemi

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Thank you. I sent the birthday gift then a gift in June sad one for Christmas and then her birthday this year. I have sent 13 letters and only received 5 but just want to make sure she is getting the money and she is able to use it. I did receive the thank you note before but worry on the other money I sent.
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Lisa Matthaeus

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I have never gotten any acknowledgement of my sponsored child receiving monetary gifts that I have sent to him or his family. He does, however, write often.
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Shannon Massey, Employee

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Lisa, 

I am so sorry to hear that you never receive thank you notes on how your very generous gifts are used. Please know these come in as regular letters and just explain what was purchased. If you send a gift over $60, you should also receive a photo of the items. If you would like us to look into any of the gifts that you have given, please send us an email at socialmedia@compassion.com and we can certainly do that for you! Blessings!