Letters from my Isabella?

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I have been sponsoring my little girl for over six months now.. I've written over 10 letters to her. Am I going to get anything? I am so eager to hear from her and still nothing..
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Alexis Bowen

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Posted 2 years ago

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Christina, Employee

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Alexis, I am deeply sorry to hear that you have not received your first letter from sweet Isabella yet :(. I completely understand your eagerness to hear from her and begin fostering a meaningful relationship with your girl. I see that you have been sponsoring Isabella since January 28th. Regrettably, due to the time it takes for letters to be received, processed, and delivered, it may take up to 4 months for you to receive your first letter from your kiddo. However, I have great news! I see a letter written by Isabella was received on April 5th! Since your letter delivery preference is to receive a printed digital copy in the mail, it may take a little longer to receive this in the mail. However, you should be able to view this letter electronically through your online My Account :). I have also updated your letter delivery preference to receive an email and a printed digital copy, this way you will be notified as soon as letters are available online, so you don't have to wait for it to come in the mail :). I have also requested to have her letter from April 5th resent to you just in case you have not received it :). Please let me know if you have any questions or concerns, and I will me happy to help you! 

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