Letters

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hi I was wondering about a letter from my kid Joshua # UG063300118. On our letters page there are two letter showing up for him. One on the July 11 and one on e July 27. The July 27 one processed very fast. The one on the 11 still is only in submitted. Is this the same letter with an error on my letter page. Our are they two difrent letters. Trying to be patient! Just wondering if there is a glitch or a problem with the 11 letter
Thank you for you ministry of helping us get all are questions answered.
Laura

Laura

46 Posts
5 Reply Likes

Posted 1 year ago

1 year ago

Shannon Massey, Employee

1916 Posts
328 Reply Likes

Hi Laura,
I am so sorry but regrettably, we are not able to view letters while they are being translated. I can see the letter from the 11th is in translation, but that is all we can see. We will just have to wait until it finishes. I know it is hard to be patient when you are so excited! :) Thanks so much for hanging in there as it completes!

1 year ago

Laura

46 Posts
5 Reply Likes

Okay thanks

1 year ago

Laura

46 Posts
5 Reply Likes

Hi still having problems with this letter. Hoping you can help.

It’s the letter that had been in process for about a mouth from Joshua.

(Edited)

1 year ago

Sarah, Official Rep

5145 Posts
1122 Reply Likes

Hi Laura! Letters can take some time to be translated, sometimes over a month like this one from Joshua. During the translation process, we are also checking for quality assurance which can cause the letter to take longer in process. You should see this letter finish processing soon and be ready to read :).

1 year ago

Archived and Closed

Related Categories

FAQ