Letters not going through

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  • Updated 3 years ago
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I write to two sponsored children. Luis's letters are all going through but are still all in translation. Olga's letters are not showing up on the letter history. Are Olga's going through?
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Anna Birschbach

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Posted 3 years ago

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Susan

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Hi Anna! I would be happy to check on your letters for you. Regrettably, I was unable to locate your account from your name and email address. Could you please post one of your children's ID numbers or your sponsor number here? 
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Anna Birschbach

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Oh yeah sorry! They are under Pat Birschbach sponsor number is 1664102
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Emily

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Hi Anna! I'm sorry that Olga's letters are not showing up on your account. I just checked and rest assured we have received several letters from you for Olga and they're currently in translation :). Thanks for being such an amazing letter writer! Did you receive the most recent letter from Olga? It looks like it was written in November, we put it through to your My Account in April.
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Anna Birschbach

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Awesome! :) I think so. I'm not sure. I'll check my binder and let you know! :) Thank you for checking!!

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