Letters

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  • Question
  • Updated 4 months ago
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Hi in the letter section on the web page one of my kids letters disappeared. Naitisiae KE079900099 is her number. Our number is 08251953. I have a mailed copy of it but wondering if there is a glich in the web page. I should have 3 letters from her. The one missing is dated 4-13-19. Just wondering
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Laura

  • 46 Posts
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Posted 5 months ago

  • 1
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Sarah, Official Rep

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Hi Laura! Can you tell me what Naitisiae talks about in her letter or email a screenshot of it to me at socialmedia@compassion.com so that I can try to find it for you? Thank you!
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Laura

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I will when I get home thanks
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Laura

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Sent you guys a email with photo of letter a few days ago. Thanks for looking into this
(Edited)
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Leah, Employee

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Hi Laura! I am sorry, but we don't have an email from you in our inbox. Did you send that to socialmedia@compassion.com? If you did, we should have already replied to the email. If you don't have a reply, please try to send the email again. I appreciate your help.
(Edited)
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Laura

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Will send again. Just sent it now to email provided again thanks for looking into this
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Anna, Employee

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Hi Laura! I am so sorry, but we are still unable to see your email. Please try sending it again to socialmedia@compassion.com. You are also welcome to call us with your concerns. The number to reach us on is 800-336-7676. We are open Monday through Friday from 7am to 5:30pm MT. I apologize again for the trouble you are having. 

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