Letters sent don’t show...did they send?

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Hello, I have written two letters with the app recently. Everything seems to work fine with doing so, but they don’t show in the app after. It continues to say that I haven’t written. Can you verify if my kiddo is getting my letters??
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Jen Alcazar

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  • bummed!

Posted 2 years ago

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Sarah, Official Rep

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Hi Jen! I do see a letter from May 6th, but that is the most recent letter I see. You mentioned two letters. When did you write these most recent two letters that you are talking about? Have you double checked that they are not in your drafts still? Did you happen to receive confirmation emails after sending these letters?

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