Letters that need to be translated?

  • 1
  • Problem
  • Updated 3 weeks ago
  • Solved
Hi! I have two letters from my sponsored girls that are dated January 16,2019! When may these letters be translated,? Please! Always love letters from Eli and Zaida!
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Colleen Gerby

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Posted 3 weeks ago

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Sierra, Employee

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Hi Colleen! I would be happy to look at those letters for you. :) I couldn't find any account associated with the email address you provided; would you kindly provide me with your sponsor number?
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Colleen Gerby

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Hi, Sierra! I appreciate your help! My sponsor number is 08270163.
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Sierra, Employee

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Thank you for that information! I was able to find those two letters. It can sometimes take as little as two weeks for a letter to be translated, and it can sometimes take up to a few months, depending on how many letters our National Office in that country has to translate, as well as a couple of other variables. If these letters still have not been delivered to you by the middle of April, please let us know, and we can do some further research as to why they're taking so long. Anything before the middle of April would be within our usual turnaround time. :)