Nearly 2 months waiting for letter to become visible online. My child Karen in Colombia wrote two months ago, and Compassion shows a date of March 11 but it's still not visible. I've never had a letter be delayed so long.
I apologize for the long delay. I see that the letter posted onto your account on April 23, 2019. I know that the online system glitches sometimes, so that could be why you are not seeing it on your account yet.
I do see the child letter on March 11, 2019. The reason you are unable to view this letter is because it is still in the translation stage. I apologize for the confusion on this. This letter should be available very soon.