Lost letter it has been over 20 days

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I called a week ago and was told I had a letter that was mailed on the 26th of September but I still haven't gotten it when I called today I was told If you write you will get a letter the thing is I want this one and I just want to know more about what happened to my letter etc
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chelsie2010

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Posted 5 years ago

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Emily

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Hello Chelsie2010! I am so sorry that you have not yet received this letter from Hope :(. Our records indicate that we received your letter in our office on September 26th. Once your letter reaches our office in Colorado Springs, it takes 4-5 days on average for your letter to be mailed out to you. Regrettably, it's possible that it could have gotten misplaced in the mail after we shipped it out to you.  I would encourage you to check with your post office and see if they have it holding for some reason. My hope is that you receive it very soon! 
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chelsie2010

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I asked the post office about it and it they said with Out a tracking number they can't do anything. I really want this Letter. If I don't receive it is there a way you can send a letter to her center and ask them to have her send other one.
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Susan

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Chelsie, I sincerely apologize that you have not received this letter. Regrettably, we only keep tracking numbers for packages coming from and to our field offices. We do not track letters being sent from our USA office to sponsors. Since she wrote in May, I would not be able to request that her center send another letter until after November 16. We normally send inquiries to send letters after six months since the last letter and in this case it would be the last one you received. I really hope that you receive another letter from her before November, but regrettably I will not be able to request one until November. 
(Edited)
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chelsie2010

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Still no letter from the little girl in Kenya, do I have any other letters from any of my other kids coming?
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Susan

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Chelsie, besides this letter from Hope, there was a letter we sent from Jovi in the Philippines. Again, I want to apologize that you have not received this letter from Hope. Regrettably, since we do not scan them before we send them out, we cannot send you another copy. 
(Edited)
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chelsie2010

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I did get the one from Jovi abt a week ago
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KristenH, Champion

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I just want to encourage you ( as one sponsor to another) that you may still get your letter. I have been told several times that a letter was on its way and weeks would go by with no letter. Then about the time I was sure that it was lost forever it would show up.
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chelsie2010

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I am now up to 21 days of waiting my other big fear is it got sent to other sponsor...what is longest u have waited after being told it was mailed
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KristenH, Champion

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I had one show up two months late. It was a final letter that I had resigned myself to believing was lost forever. I do hope your letter shows up soon!
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chelsie2010

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So there is still hope for mine. I am just hoping my kids know how much I care for them

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