Lost my sponsor ID, and I can't create an account without it.

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Hey there! I'm super eager to start writing to my new sponsored child however I can't make an account without my sponsor ID. I sponsored her at a church camp last week and I accidentally threw out my sponsor receipt when getting ready to leave. Is there any way I can receive the ID so that I can make my account, or am I missing something? I have the packet and everything for the child as well. I am super confused right now. Please contact me as soon as possible. Thanks! My email is mjblast@suddenlink.net 
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Marcus Johnson

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Marcus! I actually wasn't able to find an account with your email address, which makes me think your account probably hasn't been processed yet. Sponsor numbers are not matched to the sponsors until the account is created. As long as you turned in the sponsorship request sheet to someone at the camp, we can still process that account when all of those requests are mailed in. Can you tell me the child's ID number? It should be under the child's photo from the packet. I'd be happy to keep an eye out for your account and let you know your sponsor number when everything is set up :).
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Marcus Johnson

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The ID is TG-516-0257. Thank you so much!!
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Sarah, Sponsor and Donor Relations, Social Media

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Marcus, I just found the child and noticed that she has a sponsor already :(. I'm looked into what happened, and it seems she had been at another event before your church camp where she was sponsored. An error in our system caused this situation to happen.  Would you be willing to choose a different child? I'm sure you probably felt a special connection to this sweetheart specifically. We actually have a few kiddos from her center who are in need of a loving sponsor at this very moment, or you can choose another child who speaks to your heart on our website if you'd like. I am so sorry I had to give you that bad news. I hope you will continue to pray for Elisabeth to grow up confident in her identity through Christ. Let me know if you have more questions or if you'd like me to help you find a new child to sponsor.
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Marcus Johnson

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Oh dang no wonder it wasn't working... Alright, well I'll find another child to sponsor here soon! Thank you so much for your help!

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