Mail problem

  • 1
  • Problem
  • Updated 3 weeks ago
  • Solved
I was visiting the US and decided to send a card and some stickers to my two compassion children. I mailed both sets in the same envelope with their name and number on each set. So far the system shows that only one child received their card. 

I would like to verify that they both received their cards and stickers. 
Photo of Nae


  • 4 Posts
  • 0 Reply Likes

Posted 3 weeks ago

  • 1
Photo of Christina

Christina, Employee

  • 1225 Posts
  • 278 Reply Likes
Hi Nae! We appreciate your continued love and care for your two sweet girls! Thank you for sending them letters! I do see that we received Wendy's letter like you said. Regrettably, I also do not yet see any letter to Lizeth in our system. Its quite possible that your letter to Lizeth is simply a little delayed due to our busy season. I encourage you to allow at least another week for her letter to be scanned and uploaded onto your account. Thank you for your patience!