Messages from my child and why I can’t view them.

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  • Updated 11 months ago
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Account says I haven’t written my child in 500 days and I did. My messages say I have 5 from her, it won’t let me open them. How can I fix these things?
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Kennadi Erwin

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  • confused

Posted 11 months ago

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Leah, Employee

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Hello Kennadi, I apologize for any confusion. I do show that you recently wrote a letter on, December 17, 2017. I show this letter is in process on the account. Once the processing has been complete, it should update for you. Thank you so much for taking the time to write to Patricia. Your letters bring her hope, peace and confidence. Anytime that you have a letter from your child, that you have not read online, it will show there is a new letter. I show the most recent letter from Patricia was sent on, November 21, 2017. To view the letters through the app, click on, "Write, " at the bottom of the screen. There should be tiny images of each letter and you'll see, From: Patricia, just click on the letter to read it. I hope this helps. 

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