Messages from My Child's Center

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When I logged into my account, I saw this new yellow button "Messages from My Child's Center" for only my sponsored child. So, I thought there is a message from his center. When I clicked it, the page was blank. Is this a new feature that is just added or do I have an actual message from my child's center and I am not able to view yet? Is this a pastor letter that you receive every year?

Also, is this feature just for a sponsored child and not correspondent children?

I would also like to know if there will be any other features added in January :)



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Jenny Kim

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Posted 2 years ago

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Garry Sagel

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Jenny, I have that too, for my sponsored kids. And all of them are blank. I think it is something new, and there are no messages yet. Not sure why it would just be sponsored kids, though.
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Jenny Kim

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Hopefully we will get one for our correspondent children too! :)
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Haley, Sponsor and Donor Relations, Operations

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Hi Jenny! Thanks for asking! This is a new feature that is added, but there is no content for it just yet. You probably have received letters from your child's Pastor or a staff member who works at the project, in the past. These are written once per year and sent to all who sponsor or correspond with a child in that specific project. Once your project has another one of these letters, it will be posted here for you to read.
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Beth

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Will sponsors be notified by email when a new message from the center is added? (I don't often go into my account.)

Also, will the letters from children's centers still be sent by mail, or is the message in the account replacing the letter by mail?

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Lea

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I also have a question regarding this exciting new feature: Will it be implemented for correspondent children, too? :) That would be great!
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Susan, Sponsor and Donor Relations, Social Media

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Hi Beth and Lea!

We will still send these messages via email and mail. We don't expect people to check their account every day. ;) It will just be there on your account for your convenience. 

Regrettably, this new feature will not be available for correspondent supporters for a while but it is in the plans for the future. 

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