Hello, I gave my child a birthday gift a couple months ago and it never gave me credit for it. It drafted from my bank account but it only shows that I have given two gifts this year when I log into my account. I gave a gift close to when I first started sponsoring her. Then I gave a birthday gift and a Christmas gift on the same day. So it should show 3 gifts given this year and it only says 2. It also shows a big, red explamation point by her birthday that say, “! One month until her birthday.” I want to make sure she gets her gift. Can you check into this for me please?