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I wrote a letter for my mom to her sponsor child Suzana (TZ097000229) on Oct 26 and mailed it to Compassion. The letters I mailed to my sponsor children at the same time were scanned a month ago. My mom didn't receive an email saying that there was anything wrong with the letter to Suzana. Is this letter showing up on your side, or could it possibly be in a backlog waiting to be scanned?