Archived and Closed
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I sent 3 letters dated May 7 by postal mail to 3 different children. One child has a letter in translation on May 12; the other 2 do not. I posted my concerns both in this blog and through my account, but did not receive any helpful answers. So finally I mailed copies of the same letter to the 2 children who did not have it showing in their translation list.
Now, one of those 2 children is showing a letter in translation on June 27, but the other child is not. what is happening to the letters I send? It appears that only 1 letter from each envelope has been processed. (I mailed the letters in the same envelope, as I have always done, each with an appropriate label with child & sponsor names & numbers.) Are the other letters being thrown away? Why aren't they showing in the accounts? Is 1 child receiving all of the letters in the envelope, even though they have another child's name and number on?
As I stated before, sponsors invest a lot of time and thought in the letters. It is very concerning to think that the letters are not making it to the children. It is also concerning that I am not able to see a copy of the letters that are listed in translation, and no one has helped me find the answers to my concerns about the missing letters. Thank you for any help that you might be able to give.