MISSING PHOTO POSTCARD

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  • Updated 12 months ago
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My husband and I received photo postcards for three of our four sponsored children some months back.  We noticed recently that Joan (UG081600345) now has a new photo on the Compassion web site.  When will we receive photo postcards for her? 

I plan to write snail mail letters and post cards during my winter break from school and hope to be able to include hers at the same time as the others. I read somewhere that sponsored children and their families rarely have photos of themselves, and so postcards with the children's updated photos on them are treasured.

Thank you for looking into this for us.

--Kathleen Young 
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Mitchel and Kathleen

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Posted 12 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Kathleen, we process full child updates, including the photo postcards every two years on each child. Depending on when the child is registered or when the last update was done, each child may be on a different update schedule. Sterson and Kayla's updates were done in July 2017, while Joan's update was just done this month in November. It can take a month or so for the photo cards to be printed and mailed. I would be happy to email you a jpeg of the image if that would be helpful as well.  
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Mitchel and Kathleen

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Thank you, Susan!  We'll look forward to getting Joan's in a few months, then.  Please, if you can e-mail the jpeg of the image, that'd be wonderful.  We color print letters and photos for our scrapbooks, and we could include that with our handwritten letter.  We appreciate you!
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Sarah, Sponsor and Donor Relations, Social Media

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Kathleen, I am sending you an email right now including Joan's new photo. She is precious :)!

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