Missing sponsored child in account

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  • Updated 1 month ago
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I signed up to sponsor two children yesterday, but only one seems to be linked to my account? I also sponsor child #DR038101251 (Dereck Fortuna). Can you fix this for me? Thank you!
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Greg Whaley

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Posted 1 month ago

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Shannon Massey, Employee

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Hi John, 

I am so sorry for the confusion! It looks like the system created you two separate accounts. I have created a request in our accounting office to get those merged together for you. This should be complete in the next couple days. Thank you so much for your patience during this time!