Missing payment.

  • 1
  • Question
  • Updated 8 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I sponsored a girl on Feb 25, and paid at that time with a credit card. My account showed her next payment would be due in march. Now it is suddenly showing the next payment is due in april, but it isn't showing a payment was made for march. What is going on?

She is supposed to be on my payment plan, which doesn't get charged until the 15th of the month.
Photo of Jamie Riemersma

Jamie Riemersma

  • 123 Posts
  • 77 Reply Likes
  • confused

Posted 8 years ago

  • 1
Photo of Shaina Moats

Shaina Moats

  • 1915 Posts
  • 404 Reply Likes
Hey Jamie! I'm sorry you're confused. Your contribution in February actually covered March's support. That's why you weren't charged in March and your next contribution is not due until April. If you have more questions about this, feel free to contact us using the tab above.
Photo of Jamie Riemersma

Jamie Riemersma

  • 123 Posts
  • 77 Reply Likes
Thanks Shaina. I wasn't sure if something had messed up or not.

This conversation is no longer open for comments or replies.