Multiple sponsored children

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  • Updated 2 weeks ago
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My family and I sponsor three kids from compassion; however, only one shows up on our dashboard. How do we add the other two?? I’d like to be able to view them all on here and write them. It’ll be easier here and I can save on postage. Thank you
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Kevin M

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Posted 4 weeks ago

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Shannon Massey, Employee

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Hi Kevin, 
We would be more than happy to put all three of your kiddos on your account. Can you please provide me each of their child numbers? Also, can you confirm that you will be writing to each of these kiddos as well? I ask because some families have multiple children and then they have each of their children write to each one of their sponsored children. Please let us know if this is the case as well. Thank you so much! 
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Kevin M

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Shannon,

Thank you for the reply. I will add to this thread when I am home from work to get all of them added.

Yes! The entire purpose to have them all accessible on the dashboard is so I can write them often. Thank you for your anticipated help!
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Christina, Employee

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Wonderful! We look forward to your reply, so we can help you further :). 
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Kevin M

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Hello!

Please add the following accounts to our dashboard:

Joseph PE053000551
Jose PE065900006

The only one in our account dashboard is Abubakari, TZ082700083. Thank you and God bless!
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Kevin! I've requested that we merge all three of your accounts together under the account you have for your Tanzania child. It usually takes several days for this change to happen. Once it does, all three kiddos will show up on your online account :).
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Kevin M

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Hi Sarah,

My dashboard is now currently blank since my request o merge all three children together. Can you please advise on this issue? Thank you
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Christina, Employee

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Hi Kevin! I'm so sorry for any confusion caused by not seeing your children on your account. I do see that we have now combined all three of your accounts and your correct sponsor number is 08405078. You may need to register your online account for this sponsor number as your other one would no longer be accurate. All three of your boys, Abubakari, Joseph, and Jose, are on your account. If you are currently logged into your online account with sponsor number 08405078, then you may simply need to log out and log back in to refresh your account. Please let us know if you have any additional questions or concerns. Have a blessed day!