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Discuss my account did you receive any payments in Januarary 2019
Posted 7 months ago
Christina, Employee
Sierra, Employee
Hi Karen! I merged your two posts together to help with any possible confusion. Here is your comment from your other post:
"Hi Christina
Yes I did post twice I had forgotten my password and tried both of my emails. This one is the correct account
Yes my sponsor child is Iradukunda from Rwanda.
Are you able to check my account for Januarary? I thought a payment was done unless I missed it. Thank you"
I just checked your account, and we have not received a donation for Iradukunda's sponsorship since December.
"Hi Christina
Yes I did post twice I had forgotten my password and tried both of my emails. This one is the correct account
Yes my sponsor child is Iradukunda from Rwanda.
Are you able to check my account for Januarary? I thought a payment was done unless I missed it. Thank you"
I just checked your account, and we have not received a donation for Iradukunda's sponsorship since December.
Thank you I’m sorry for any confusion may I do payment arrangements? . I’m having a difficult time financially.
Sierra, Employee
Hello, Karen! No problem at all. :) I'm so sorry to hear you're having a difficult time financially. Because we will be getting into some sensitive financial information, I'm going to go ahead and email you at both of the email addresses you provided. We can continue our conversation there. :)
(Edited)