My account

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Hello, in my account have been reflected an amount of money that I owe in which I simply made as a donation, not as a monthly payment plan. I'm just a sponsor of a girl. This is my sponsor number 08066044. Thank you
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Posted 2 years ago

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Christina, Employee

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Hi Yuliana! I'm so sorry for any confusion or concern caused by seeing an amount due on your account. Regrettably, it looks like there was some misunderstanding regarding your donations to the Highly Vulnerable Children's fund and the HIV/AIDS fund. When you made your donations to these funds, instead of a one-time donation, they were set up on your account as monthly commitments. Please rest assured that I have removed these commitments from your account. It may take 24-48 hours for the past due amounts for these funds to be removed from your account. 

I see that you started sponsoring a sweet little girl, Etsubdink, at the end of April, and we are so grateful for your heart to bless her with your love and support! Child sponsorship is a monthly commitment of $38. Is this something you are able to continue? Please let me know if I may be of further assistance. 

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