My child says she did not receive photos.

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  • Updated 2 weeks ago
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Hello,
I tried the electronic letter writing option for the first time recently and was excited that it seemed like an easy option to send recent photos. However, my child says that she did not receive the photos (8) that I talked about in the letter. The letter I'm referencing is dated 9/16/2018 and I can see that they were uploaded. She is wondering what happened. I am too! Can these photos be re-sent or should I use snail mail? Thank you for your help.
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Ashley Hines

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Posted 2 weeks ago

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Sierra, Employee

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Hi Ashley! Thank you so much for bringing this to our attention. I was able to find the letter Centrine sent you that said she didn't receive your photos, as well as the letter you sent to her where you did send her the photos of you and your sister. I am going to send a note to Centrine's student center, asking why she didn't receive those photos, and as soon as we hear back from her center, we'll reach out to you and let you know what they say regarding the photos!
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Ashley Hines

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Thank you for checking in on this. Please keep me posted on what you find out!