My daughter began sponsoring Nov 2015 and has received no letters. She works hard for this money and is unsure of whether to continue.

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Camille Kohler

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  • unsure

Posted 2 years ago

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KristenH, Champion

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Camille, she should have received a letter within four months of sponsoring. Compassion is always willing to look into an issue when they're made aware! Could you post your daughter's sponsor number or her child's Id number so someone from Compassion can look into this for her? For future reference, you can ask for an inquiry after four months for a first letter and six months for regular letters.
If she writes often she should be hearing from her child every 2 months or so! Hope she gets that first letter soon :)
Blessings, Kristen
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Camille Kohler

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Thank you for your response Kristen.  Yes, I'd appreciate any help with looking into this issue, her ID number is ID314001.
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Garry Sagel

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Camille, unless something has changed, her number should contain 7 numerical digits. The center is the first three digits, and her personal number within that center, should be 4 digits long.
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Camille Kohler

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Thank you!
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Camille Kohler

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I see I missed a digit...her ID number is 314-0001
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Jennifer

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First child signed up at that centre! Cool, never seen that before :)
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Sarah, Sponsor and Donor Relations, Social Media

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Camille, I am so sorry for the discouragement I am sure Madison has felt because she has not received any correspondence or acknowledgement of the sponsorship from Asti yet. My heart breaks for her, especially when she is giving so sacrificially of herself to bring joy and the hope of Jesus into Asti's life. Asti absolutely should have sent a letter within the first four months of being sponsored, so I am sending an inquiry immediately to check on her, have her write a letter, and to make sure she has received Madison's letters as well. It does take about six to eight weeks for inquiries to be resolved, but I will contact you as soon as I do hear back from the country office in Indonesia. Please let Madison know how proud I am of her for sticking with Asti for the last eight months even though she has not received any replies to her sweet letters. She is amazing, and I am going to do my best to straighten the situation out for her :).
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Camille Kohler

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Thank you very much for looking into this Sarah!  Madison will anxiously await the status and will still continue to write letters and send encouragement to Asti.  She still prays for her all the time :-)
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Camille Kohler

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Hello Sarah...

We still haven't heard anything from our little Asti and it's been almost three months since we last checked in.  Do you have any word on what might be going on with her country office in Indonesia?

Thanks for checking.
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Katherine

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Camille, I am so sorry that you have not yet heard a response to our inquiry sent back in July. There is a letter from Asti but the inquiry is still not resolved because we do not yet have all of the information we required from the office in Indonesia. I'm emailing you now with the letter and more information. Thank you for reaching out to us again!
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Camille Kohler

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Thank you very much Katherine...Madison will be so thrilled to hear from Asti!!!

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