my first payment for a child i want to sponsor is still showing as pending, is this normal? its been about two days

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  • Updated 4 years ago
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I just want to make sure everything is on track
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Andrew Kelly

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Posted 4 years ago

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Sarah, Official Rep

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Hi Andrew! I am so glad you have made the commitment to sponsor a child! Welcome to the Compassion family. If you made the donation online, it can take a few days to process in our system. I've seen some donations take up to a week to fully process. I encourage you to wait a few more days. It should process for you by the end of this week or beginning of next week. :) In the meantime, I encourage you to get started on an introduction letter to your new child! You can use any paper or stationary you have around the house. He or she will be so excited to learn more about you and your family! 
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JuLe Ieth

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hello, still no response for my emails looking for someone who have a good heart to sponsor my child..thanks..
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Sarah, Official Rep

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Hi JuLe! I am sorry we haven't responded to your emails yet. Have you sent them to socialmedia@compassion.com? If you can send your request to that email address, I can reply to it today for you! :)

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