My letter is not fully translated from Maydee. Please translate it, we would like to know what it says.

  • 2
  • Problem
  • Updated 3 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved

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Ashley Dorsey

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  • 1 Reply Like

Posted 5 months ago

  • 2
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Susan, Sponsor and Donor Relations, Social Media

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Ashley, we are so sorry that this letter is not showing the full translation at this time. I found an account for someone sponsoring a Maydee from Bolivia but the first name on this account is different than yours. It is under Colt Dorsey. Let me know if I have the correct account. If so, please know that we are working hard to retrieve the full translation so that you can know what it says. We will re-release the letter and translation as soon as it is available. Thank you for your patience as we correct this issue! 
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Ashley Dorsey

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Yes, that is the correct account, Colt Dorsey is my husband. Thank you for the attention to this issue.
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Ashley! Thank you so much for the confirmation! As Susan stated above, we are working hard to get that letter fully translated for you :).
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Ashley Dorsey

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I noticed my problem has been labled solved, but the letter is still not translated.
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Shannon Massey, Employee

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Hi Ashley, 
I am so sorry for the confusion. We will always change the status of our conversations to solved if we have done all we need to do on our side in order to resolve the issue for you. In your case, we have done all we can and your translation is in process, so we did go ahead and mark it solved. I hope that makes sense! :)
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Susan, Sponsor and Donor Relations, Social Media

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Ashley, as of today, it looks like this letter is translated. If you have any further questions or concerns, please email us at socialmedia@compassion.com. Thank you for your partnership!

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