My requested advocate materials are messed up

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  • Updated 4 years ago
  • Solved
  • (Edited)
Archived and Closed

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I have received my advocate materials and I go to look through things to make sure everything is okay. The materials were nicely packed but my csp display was broken. the counter top display for the child packets was fine but the packets wouldn't fit in the display without me having to fold the edges over. I also received five copies of a "mystery" item. I don't know what it is. Then I found out that the rest of my  stuff was missing and I got these labels with my advocate number on them. what do I do with those? I am not upset I would just like my stuff. 
this is the stuff I ordered I am missing the following: 6 new advocate invitation kits, 4 Family sponsorship kits, and 1 Approach your pastor kit. The Cracked Display
Mystery ItemLabels 
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Addyson

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Posted 4 years ago

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Emily

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Oh no, Addyson! We definitely didn't intend to send you an incomplete set of advocate materials that you had requested and possibly extra items you had not requested. You're welcome to keep the mystery item; it's difficult for me to make out what it might be but if there is helpful information in there, then you can certainly use it! And I'm so sorry that your display was damaged on its way to you:(. I'm re ordering these materials for you and asking that they be placed on priority so that you will receive them quickly. Thank you so much for your patience and letting us know about this situation so that we can work to fix it and get you the materials you need :).
(Edited)

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