My sponsor child looks like a different child in the photo update sent

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I just got my child update photos today, and I noticed my sponsored child (Valentina) looks like she is of a different ethnicity. When I first sponsored her, she had very dark skin. The first update I received she had more of an olive time to her skin, and her facial structure was different. My thought was that maybe the picture was just incorrect originally. however, This most recent update I received had a child with very dark skin once again and different facial features from my first update.

The color, of course, doesn't matter, but when I pray for Valentina i like to imagine her in my mind and this is hard to do when I have two completely different looking children in my photos. :(
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Kira Combs Boyle

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Kira! I'd love to look at these photos in the system myself and help get the correct new photo for Valentina if this indeed is the incorrect picture. Regrettably, I wasn't able to find your account to do so. Can you tell me what your sponsor number or child ID is?
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Kira Combs Boyle

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Hi Sarah.
Valentina's number is CO7450026
My sponsor number is 3505356
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Kira! Thank you so much for letting me know what your sponsor number is! I agree that the new photo of Valentina is not the same child as the previous photo. We will get an inquiry out to Colombia as soon as possible to verify that we have the right photo and update her current photo. However, due toa transition in our system we are unable to have the information updated in oursystem until after January, 2017. I am sending the request to inquire today, but we won't be able to send the inquiry officially until then. I know that is a setback. As soon as we can send the inquiry, we will and we will let you know the result as soon as it is sent back to us. In the meantime, please continue to pray over Valentina. I'd also encourage you to pray for whoever this other sweet girl is! Maybe the Lord let the mistake happen so she could have someone praying specifically over her life as well :)!

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