My sponsored child not showing up in my account

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  • Updated 10 months ago
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Received my information packet, have already signed up for a monthly sponsorship amount, have my child number and my sponsor number but it says I’m not sponsoring any children in my account?
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Susan Flenniken

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Posted 10 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Susan, it looks like your sponsorship is all setup, however it has not been finalized yet. This is why your sponsored child is not showing up on your account. To finalize your sponsorship, please make the first donation here
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Susan Flenniken

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I made my first donation when I picked my child and I set it up for recurring monthly payments?
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Susan Flenniken

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Also where do I find the source code?
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Sarah, Sponsor and Donor Relations, Social Media

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Susan, I'm so sorry for the confusion. We haven't processed a donation for your sponsorship yet, which is why your account is showing that you aren't sponsoring a child. Your sponsored child won't show up until that first donation is processed. When did you make that donation? The source code for your sponsorship is 127449. 

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