My sponsorship billing is not showing up

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I did not cancel my sponsorship to my two children, but the billing isn’t showing up! I don’t want to lose my kids :(
Photo of Brooke Barnes

Brooke Barnes

  • 1 Post
  • 0 Reply Likes
  • upset

Posted 1 year ago

  • 1
Photo of Sarah

Sarah, Official Rep

  • 5145 Posts
  • 1122 Reply Likes
Hello Brooke! Are you looking at your account online when the billing for your sponsorships won't show? When you log into your online account, you should see on the first screen (Account Summary) your commitments for the two children, the commitment amount, and the amount due. Your children are still on your account and the donations for June have been made. We don't need another donation until July.

This conversation is no longer open for comments or replies.